High Standards Require much Paperwork

We Must Collect Certain Information

by | May 4, 2026 | Confidence

Dear Patient,

To provide you with the highest standard of dental care, we must collect certain personal information. This includes basic contact details such as your name, address, and telephone number, as well as important information about your general health and any past medical or surgical history. Without this information, your Dental Prosthetist cannot properly plan or deliver safe, appropriate treatment.

In accordance with the Commonwealth Privacy Act 1988, the Australian Privacy Principles, and the Victorian Health Records Act 2001, our practice is committed to the following:

  • Collecting only information relevant to your treatment. Your contact and health fund details may also be used for administrative purposes such as accounts, reminders, or newsletters.
  • Collecting information only with your consent.
  • Protecting your information with appropriate security measures. All staff are bound by strict confidentiality obligations.
  • Sharing information with other healthcare providers only with your consent, and only when necessary for your ongoing treatment.
  • Never disclosing your information to any third party without your consent.
  • Providing you with access to your dental records. You may request to view your records, seek clarification, or request amendments if you believe any information is inaccurate.
  • Providing copies of your records upon request, with reasonable notice.

If you have any questions about the information we collect or how your dental records are managed, please feel comfortable to ask us. Our priority is to act in your best interests at all times.